Technical Support, and other Useful Resources

Getting Help with Canvas: this page contains information regarding how to get help with Canvas.

MU Support for students: the university provides continuous support to its students. Make sure you check this webpage for information on Registration and Courses, Degrees and Advising, Campus Resources, etc.

MU Online Student Resources: MU Online provides numerous resources and a plenty of information for students taking online courses. make sure you check out their webpage.

Technology Requirement

To complete this course, you will at least need to have all of the following:

A keyboard/text input (external or built-in)
Headphones or speakers (external or built-in)
A computer, laptop, and/or mobile device
A stable Internet connection
A modern web browser
Podcast access
Microsoft Office or OpenOffice, installed, for opening and manipulating downloaded Word documents
A PDF viewer, installed (Adobe Reader or similar)
Access to Canvas

Note: You may need to download and install other technologies, sign up for an account for online services, or use additional online collaboration tools, as appropriate, dependent on decisions made within your peer group and decisions you make later in the course regarding exploration of learning technologies. The list provided here simply represents the basic, minimum technology requirements for all learners in the course.

Minimum Technical and Digital Information Literacy Skills:

To excel in this course, you should have these incoming skills:

The ability to download, edit, and save Word documents.
The ability to effectively use peripheral computer components, including speakers, webcams, and microphones.
The ability to download and install software on your personal computer and/or install apps on your mobile devices.
The ability to perform a variety of functions within Canvas, including but not limited to:
- uploading and submitting Word documents;
- posting text-based comments on a discussion forum thread and replying to peers' posts;
- posting Announcements and/or creating and updating Pages within the Groups area in Canvas;
- opening files within the LMS for on-screen viewing and/or downloading them for offline viewing;
- accessing the Grades area;
- accessing the Calendar tool;
- updating your Account information (e.g. profile/bio, notification preferences, contact information); and
- using the Inbox feature to communicate with your instructor by email within the LMS.
The ability to use online libraries and databases to locate and gather appropriate information
The ability to properly cite information sources
The ability to prepare a presentation of research findings

List of accessibility and privacy policies of all required technology in the class:

Canvas:

Accessibility Statement: https://community.canvaslms.com/docs/DOC-2061
Privacy Policy Statement: https://www.canvaslms.com/policies/privacy

Panopto:

Accessibility Statement: https://support.panopto.com/s/article/accessibility-features
Privacy Policy Statement: https://www.panopto.com/privacy/

YouTube:

Accessibility Statement: https://support.google.com/youtube/answer/189278?hl=en
Privacy Policy Statement: https://www.youtube.com/static?template=privacy_guidelines

Zoom:

Kaltura:

Accessibility Statement: https://corp.kaltura.com/sites/default/files/Datasheets/Kaltura%20Accessibility%20Datasheet.pdf
Privacy Policy Statement: http://corp.kaltura.com/privacy-policy

VoiceThread

iClicker

Accessibility Statement: https://www.iclicker.com/accessibility
Privacy Policy Statement: https://store.macmillanlearning.com/us/privacy-notice